Question 1

What documents do I need for my tax appointment?

Accepted Answer

Bring your government-issued photo ID, Social Security numbers for you and all dependents, W-2s, 1099s, last year's tax return, and bank account info for direct deposit. Self-employed clients should also bring business expense records and mileage logs.

Question 2

Do you offer services in Spanish?

Accepted Answer

Yes! Both Alex and Ebe are fully bilingual in English and Spanish. We're happy to conduct your entire appointment in whichever language you prefer.

Question 3

How much does tax preparation cost?

Accepted Answer

Individual tax returns are approximately $200, varying by complexity. Business returns depend on entity type and complexity. We provide a clear quote before beginning any work — no surprise fees.

Question 4

Can I do my appointment virtually?

Accepted Answer

Absolutely! Both Alex and Ebe offer virtual appointments via video conferencing. You can also visit our Tampa office in person. Just note 'in-person' in the comments when booking if you prefer that option.

Question 5

How long does it take to get my refund?

Accepted Answer

With e-file and direct deposit, most refunds arrive within 10-21 days. We file all returns electronically for the fastest processing.

Question 6

Can you help if I haven't filed taxes in several years?

Accepted Answer

Yes. We specialize in helping clients catch up on unfiled returns. We'll work with the IRS on your behalf to resolve issues and get you back in good standing.

Question 7

What are your hours?

Accepted Answer

Our office hours are Monday-Friday 8am-9pm. Alex is available weekday evenings (6-9:45pm) and Saturdays (7:45am-9:15pm). Ebe is available weekdays 10am-6:15pm and Saturday mornings.

Question 8

Do you offer year-round services?

Accepted Answer

Yes! Beyond tax season, we offer year-round strategic tax planning for NIL athletes, real estate investors, and high net worth individuals, as well as personal and business tax services. Tax help is available any time of year.

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